• The OGAWA Membership program is a free Membership subscription unless otherwise stated.
  • Personal particulars such as the NRIC number is required to identify Members and their respective Membership profile. Members are required to provide accurate information. The Membership and benefits cannot be used by anyone apart from the respective account holder.
  • Upon successful registration, the Member is deemed to have understood and accepted all the terms and conditions for the Membership and hereby consent the processing of personal information by OGAWA. These information which includes, but are not limited to, purchase records, redemption, postal address, email address, mobile number and may be used to send out information, notification and offers.


  • OGAWA Membership program is a lifetime Membership program.
  • Members are required to fill in all fields in an accurate and reflective manner. OGAWA reserves the rights to terminate any account that may be falsely represented.
  • OGAWA reserves the rights to terminate accounts in the event of any inappropriate or misuse of the Membership program or accounts.

Reward Points and Redemption

  • Membership points will only be issued upon full payment settlement within 4 weeks and successfully sign up at www.ogawamembers.com
  • Points accumulated from purchases, special event attendance, customer referral or any other kind are valid for 12 months upon issuance.
  • Membership points can only be earned via purchases at OGAWA retail outlets. Purchases at OGAWA counters/online platforms/3rd party purchases are not valid for Membership points issuance. Examples of purchases where Membership points issuance are not applicable includes but not limited to Qoo10, Lazada, Gain City, OG.
  • OGAWA Membership Rewards are available while stocks last. Reward Points are only exchangeable for products, items, vouchers or any similar kind reflected under the Rewards tab.